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CTS Offshore & Marine replaced a fully manual inspection and documentation workflow with flowdit across its offshore and maritime operations. Paper checklists, separate photo equipment, and manual data transfer were eliminated in favour of on-site digital capture and automated reporting. The results are measurable: inspection times dropped by 82%, administrative costs by 64%, and report errors by 98%, while team response times and cross-location coordination improved significantly.
The situation before flowdit
CTS Offshore & Marine Ltd is an established provider of engineering and asset integrity services for the offshore and maritime sectors. Engine maintenance and inspections were managed manually: technicians recorded findings on paper checklists, photographed equipment with separate cameras, and transferred all data into digital systems by hand. After each inspection, data and images were compiled into PDFs, printed, signed, and filed. Managers had no real-time visibility into inspection progress, pending tasks, or repair status.
The problem
These workflows created concrete operational bottlenecks, particularly at the Dubai site responsible for monitoring a large fleet of offshore vessels:
- Manual data entry consumed technician time otherwise available for inspection and maintenance work.
- Managers could not track inspection status in real time, complicating resource coordination across locations and time zones.
- Delays in reporting critical findings extended vessel downtime and slowed defect rectification.
- Approval and documentation processes for maintenance records were slow, affecting vessel operational readiness.
Across different locations, these process gaps extended turnaround times and left teams without a shared view of inspection status.
“The collaboration with the flowdit team is very much a partnership. The support is excellent and contributes significantly to the successful use of the app.”
Frances Grünler
Travel Manager, Communication & Office Coordinator
The solution
CTS Offshore & Marine implemented flowdit to digitize its inspection and maintenance workflows. The mobile app allows inspectors to capture data and images directly on-site, which automatically populate predefined report formats. This solution eliminates the need for manual data entry, streamlining the entire process.
The results
- 64% reduction in administrative costs by removing manual data entry and paper documentation.
- 77% increase in technician productivity, with more time allocated to inspections and maintenance.
- 70% faster communication between teams, enabling quicker responses to emerging issues.
- 98% fewer errors in inspections and reports through automated data entry and report generation.
The transition to flowdit reduced administrative overhead, shortened response times, and improved coordination between teams at different locations. This led to faster vessel readiness and minimized downtime.
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