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n the commercial vehicle business, trust is measured in checklists. When trucks change hands — whether for a few days or as part of a custom fleet build — every scratch, delay, or missed form can lead to frustration, blame, or even legal consequences.
For SEKA Nutzfahrzeuge, a leading commercial vehicle specialist based in Germany, managing vehicle handovers used to be a paperwork-heavy, error-prone process. Documentation would go missing, defect reports were inconsistent, and both employees and customers had to rely on memory.
Since introducing flowdit, the company has redefined how it handles transitions — with one app, real-time visibility, and a dramatic increase in peace of mind.
The Problem: Incomplete Handover Data Led to Unnecessary Risk
SEKA, founded in 2004 and specialized in food-grade tank trailers, operates in a high-responsibility environment. Their clients include freight companies, transport providers, and manufacturers who expect reliability — not just in vehicles, but in communication.
Before digitization, vehicle handovers were logged using printed checklists, handwritten forms, and occasionally even informal notes. If a damage report was unclear or missing, there was no easy way to prove when a defect occurred — or who was responsible.
This sometimes led to tense customer conversations, unnecessary repairs, and in extreme cases, legal disputes. Internally, SEKA’s teams also struggled with consistency. Documents would be misplaced. Checklists varied by person. Reporting to the ERP system was manual and time-consuming.
As one team member described it, “You were always hoping that nothing would go wrong — because if it did, proving your side was a mess.”
The company realized it needed to move to a system that could ensure traceability, streamline workflows, and provide secure, real-time documentation — both for internal users and external clients.
Finding the Right Fit
SEKA didn’t just need another form app. They needed a platform that could be adapted across different teams — from HR to vehicle inspection — and used intuitively in the field, often by staff under time pressure.
After researching options online, the team discovered flowdit (former firstaudit). The app stood out for its flexibility, mobile-first approach, and ability to integrate with existing backend systems. Within a few days of testing, it was clear that flowdit would allow SEKA to document vehicle condition, gather digital signatures, capture photos, and push everything directly into the ERP.
Most importantly, it didn’t add complexity. “We were able to use our own workflows and turn them into digital checklists almost one-to-one,” explained a member of SEKA’s leadership team. “That made adoption much faster.”
Making Every Handover Count
Once implemented, flowdit quickly became a daily tool at SEKA. Employees used tablets and smartphones to complete inspections, document issues, and confirm handovers in real time. No more paper logs. No more second-guessing.
The app was rolled out in several areas simultaneously — including production processes, personnel management, vehicle manufacturing QA, and even hours tracking for project-based billing. Each use case was tailored using custom templates, created by SEKA’s own team without the need for developers.
In the vehicle department, flowdit now manages all handover checklists. Whether a truck is being delivered, returned, or sent out for service, every relevant detail — from exterior photos to mileage to signature — is logged instantly and stored in the system.
Data is synced with the ERP. Customers receive updates immediately. And every party has access to the same, consistent, tamper-proof information.
Results: Transparency That Protects
The change wasn’t just procedural — it was cultural. SEKA employees now feel supported by a system that backs up their work, reduces paperwork, and clarifies responsibilities. Customers feel more confident, knowing they’re being protected by clear, timestamped records.
flowdit helped SEKA reduce the time spent on documentation by an estimated 80%. That’s time reclaimed for higher-value work — whether that’s servicing vehicles, supporting customers, or managing operations.
And when it mattered most, the app delivered: In four separate legal cases involving vehicle condition disputes, SEKA was able to provide digital proof that damages occurred after the handover — saving the company time, money, and its reputation.
“The ability to show a digital handover record with photos and signatures — instantly, in full resolution — changed everything,” said the operations lead. “It’s no longer about whose word counts more. It’s about what’s documented.”
Looking Ahead
SEKA continues to use flowdit not just for vehicle handovers, but across the business — wherever checklists, documentation, and accountability are needed. The company’s push into digital transformation, which began in 2019, has gained real momentum, thanks in part to tools like flowdit that empower teams without complicating their work.
With transparency, speed, and security now built into every handover, SEKA has positioned itself not just as a vehicle supplier, but as a trusted logistics partner — with the processes to prove it.
Still relying on handwritten notes and paper checklists for critical vehicle operations?
